Scooterworks Chicago

Scooterworks is my local go-to establishment. UPDATED, new management has improved showroom, service and sales. (CV19 has boosted sales.) Nate is an excellent manager. Thanks to SW for help in sponsoring Slaughterhouse (Slaughterhouse is a 3 day Scooter event), the largest and most popular Labor Day scooter event in the United States. Parts department been helpful with finding CVT drive belt, the correct headlight bulb, maintenance parts and oil. Today I needed service; a tire replacement. Work was done good, fast and relatively cheap. They do have an offsite Chicago warehouse and can get most everything quickly on SW website, with no additional shipping cost. The sales department is really nice. No problem getting a test ride. Monthly dealer Fun Rides are still great!! I ordered some parts for my Yamaha Zuma from the parts department, although SW is an authorized Genuine dealer. The turnaround time was less than 24 hours. The exhaust system and anodized aluminum accessories were from their website, Scooterworks USA. Other GY6 model parts available. So far, I'm totally satisfied. I like buying local. Earlier this summer I went on a couple of dealer rides sponsored by SWrks. I won a T-Shirt, hat and was gifted a really nice SW tee- for full disclosure... Customers bathroom OK s bit rustic with a grade of C-. I was happy with all my experiences and will be going back.

My scooter was unfortunately too old to be repaired, but the level of communication and great customer service I received, I will definitely return if my next scooter needs repairs.

I purchases a clutch and some rollers, the package was damaged and delivered empty by USPS. I waited on hold with the local post office for 23 minutes till they disconnected the call. I then called Scooterworks and left a voicemail to see if there was a route I needed to take to try and get my products. Within 30 minutes they (Mike G.) reached out to me, verified that the items were lost in transit (not the fault of scooterworks) and had new parts ready to ship out and a tracking number for this delivery. I was surprised at the speed and ease of this correction of a mishap to make a customer happy. It is great to see that there are still companies out there that still strive for customer satisfaction.

Mr. Nathan, at Scooterworks Chicago, without question, hands down is the best professional human ever. Literally, in every sense of the word a supposed simple visit for "one" very specific item you'll be presented several unimaginable options. Mr. Nathan goes above and beyond in securing with the confidence and his undeniable knowledge that you're in the right place (Scooterworks Chicago). Scooterworks Chicago, expertise will succeed your every expectation. Superb, spectacular, phenomenal variety of inventory. Please also ESPELIALLY note that if by chance what you are looking for OR what you may be in need of isn't visible at ones first initial visit - GO BACK / RETURN BACK to Scooterworks Chicago and Mr. Nathan, undoubtedly may have exactly what you were looking or BETTER! Young, older, accessibility and everything in between. Scooterworks Chicago, accommodates everyone, for every human (mankind), all walks of life are welcomed to receive the highest of service and quality equally, fairly and objectively. Scoterworks Chicago immeasurable Inventory absolutely has what you are looking for. Thank you.

Nate is a great guy!! Thank you all your help keeping my scooter running and tuned up. Best place to have work done on your bike.