Tomas the barber
9 months ago
Wanna start off by saying how the customer service at this place the second to none. Super helpful guys super knowledgeable about scooters. I live in Colorado so I’m able to get them serviced as well. I currently own every scooter that they carry. My kids love them. My wife loves them and I love them if you’re looking for a scooter and you’re unsure about it get a Roadrunner they’re definitely the best.
Jeffrey Harvey
4 months ago
*++++++*+EDIT to The edit+*++++++* 8/4/25 THANK YOU ROADRUNNER. MY SCOOTER APPEARS TO HAVE ARRIVED AT RR HQ’s. Sadly I can no longer stand behind RoadRunner Scooters. After roughly 6 total months of riding. 2000 miles of riding. My RS5Max has succumbed to a pothole. Which at the time wiped out the rim of the front motor. Unbeknownst to me the front pivot bolt broke as well. After making necessary repairs. Out of my own pocket. I continued to ride my RS5 Max. One day the scooter stopped operating has not operated since that time. So i begin to investigate why. And I discovered the sheered bolt i was in a complete state of shock. I immediately emailed Tyson at RR scooter. He replied put my RS5 Max in the box. They will contact me. Now a month and half later. I was informed through an Instagram message. That RR support claims I used profane language towards RR support. What a way to inform a customer of an unfounded allegation. I have requested proof to there unfounded claims. Still waiting for a response. If this is how RR chooses to conduct business with a US veteran, who relies on his emotional support vehicle to navigate through life with a pleasant state of mind. Makes ya wonder how they would do you! $$$$EDIT$$$$$ Nothing but high praise, and positive admiration for the entire staff at RoadRunner scooters! Tyson, is a rockstar! I appreciate the fact that he went above and beyond to ensure that my experience at RoadRunner will lead to me being a lifelong ambassador for the RoadRunner brand! THANK YOU!
JB Block
4 months ago
I had not previously considered the genre of an electric scooter as transportation, and now it occupies my thoughts entirely. There is no individual who would not recognize the craftsmanship involved in the Rx7. Even down to the color coordination and proportions it is near perfection. It has completely redefined my perception of what transportation should and could be. There has been no compromise, only significant improvements upon what existed before to move my body around to different job sites. This is truly an engineering masterpiece. Customer service and I did need to make some adjustments, and the customer service was exemplary. This product has far exceeded my expectations in every conceivable way, and I wholeheartedly recommend that you experience an RX7 for yourself. Not just as a toy but they genuinely crafted something practical and useful for everyday circumstances. I am just now crossing the 500 Mi threshold and it really has been flawless through all the crazy circumstances I found myself in. The achievements in this product are unmistakable. I do live in South Florida on the beach but I really don't know if I will ever buy another car haha thank you Roadrunner for all your hard work and inspired thinking. Believe me I recognize it. I think this product is one of the best bang for the buck opportunities I have ever had in my life and to be totally transparent it may be a little UNDERPRICED for how much you get for once.
Michael
3 months ago
I purchased a new RS6 and love it. I did have some very squeaky brakes and one other small issue with the wiring harness that Diego fixed and it is perfect now. I greatly appreciate your rockstar customer service ! I recommend these scooters to anyone in the market. They are awesome !
Michael buskey
8 months ago
Love RoadRunner scooters I now have 4 of there scooters with the newest one I bought being the RX7 absolutely love the scooter and got the second or third batch of them which includes the new roadglow replacement of the original not so bright and poor quality lighting,the new dashboard screen. My honest opinion and thought of things I believe they need to change across all there mid range to high range of scooters is do a keyless ignition system I’d like to see NFC chip cards and or a keyless keyfob type device to turn on the scooter in which not one single scooter will have the same NFC code or same frequency code if use a wireless keeyfob. Keep the key lock on the deck to remove the battery it’s WAY better than the combination lock they used prior. One last thing they should DEFINITELY change or add on to current models out is way brighter amber colored rear turn signals and make the front handle bars especially on the RX7 and have some VERY bright amber colored turn signals at the handle bars especially ends…. And I wish I knew or that they keep the same rubber deck the one with the gray like diamond pattern… all those things can definitely be easy to make happen and fixed. None are a huge flag saying not to get one.. love mine.. Michael B.
Richard Mitts
a month ago
Everybody loves there scooter and the dealer when everything is going right but you truly find out who you’ve bought from when things go wrong! NOBODY has stood behind their scooters like Roadrunner has, any and every problem that has arises they’ve taken care of and did it quickly. Love my RS 6 Ultra but it’s the service that comes with it that gives me peace of mind and they are American owned! Shout out to the service and warranty crew there, they earn their money.
Rodrick Freeman
3 months ago
I’ve used the service team at RoadRunner Scooters multiple times for my off-brand scooter, including tire replacement and a charging port repair. Every time, the work has been precise, efficient, and handled with real expertise. What impresses me most is that they treated my scooter with the same care and professionalism as if it were one of their own models. That level of service says a lot about the culture of this company. Honestly, I regret not purchasing a RoadRunner scooter in the first place. When service is this skilled and reliable, it makes a difference. Highly recommend.
Tomas the barber
8 months ago
Wanna start off by saying how the customer service at this place the second to none. Super helpful guys super knowledgeable about scooters. I live in Colorado so I’m able to get them serviced as well. I currently own every scooter that they carry. My kids love them. My wife loves them and I love them if you’re looking for a scooter and you’re unsure about it get a Roadrunner they’re definitely the best.
Les Trafelet
7 months ago
I place an order for an RS6 scooter on August 18th 2025 and paid in full with a credit card. I was told I would receive my scooter in September. When it didn't arrive in September I reached out and they told me that it should be delivered in October. When it didn't come in in October I reached out and was told that it should be delivered in November. I got tired of waiting and purchased a scooter from Amazon. I reached out and told the company that I no longer needed the scooter and that I would like a refund. They said there was a 15% fee for canceling the order which I agreed to and told them to proceed with the refund. It's been over a week now and I still haven't received my refund and they are telling me it's going to take 10 to 14 days. A small company like this could issue my refund today but they are holding my money and I feel like they are now spinning me. If you're going to pre-order a scooter from Roadrunner I would recommend you put down as little as possible or just wait till they're available for shipping. Lastly, I told them I like the RS6 and was still interested in possibly purchasing it once they were fully stocked. At this point I wouldn't order anything from them just on principle. Buyer beware
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