Enterprise Rent-A-Car - LAX Airport

We had an unexpected, last-minute trip to Los Angeles and did not have time to make car reservations until we arrived. Having had a great experience with Enterprise a month before, we headed for Enterprise Car Rental (along with most of the other travelers that day). They were fast and efficient checking us in. When only minivans were left, Asia and Lina went above and beyond to get us a great deal on a Nissan Rogue. They secured a fantastic deal for us and quickly got us on our way. They were friendly, helpful, and their service was first class. During our stay, we wound up with a sidewall puncture in the right rear tire. Fortunately, Enterprise carries a Fleet Contract with America's Tire. They found the problem and replaced the tire for us in 15 minutes without charge just before closing on a Friday evening. It was incredible. Enterprise made the rental check-in a breeze. We couldn't have asked for a better experience. In an age of increasing costs delivered with lower service, quality, and value, Enterprise continues to stand far above the rest to earn our business. We will continue to drive with Enterprise. Thank you Asia, Lina, and Enterprise!

Rented a car here a few weeks ago. Specifically, I rented a midsize sedan like a Chevy Malibu or Toyota Camry and they gave me a free upgrade to a minivan which I graciously accepted given the amount of miles we planned to drive. No complaints about the minivan, it was filled with fuel and reasonably clean inside and out. No check engine lights or service lights either, although I can't remember if it had wiper fluid. What I really liked was the service. I already had a reservation but was able to get through the front desk in like 5 minutes maximum. You had a couple customers ahead of me but you also had a few staff members working the desks so there was basically no wait to speak to someone at 12pm. To give you reference, I was at FLL over a year ago at Hertz and you had one singular guy to check out a line of people. The person I spoke to at the desk was very nice and didn't try to upsell me as much as you'd typically expect from a rental car company. This was my first time renting from Enterprise and honestly, I was impressed. I usually rent from Hertz and Fox as they are cheaper but my experience at Enterprise was so quick and smooth that I may just pay the extra money and start renting at Enterprise in the future. Shout-out to the young Hispanic guy that dealt with me at the desk and the white dude who was super chill in letting me choose which of the cars I wanted. Good service goes a long way

Happy with the experience here! Checked in online so skipped the queue and went straight to the car lot. Was greeted by friendly staff and was able to choose from a line of vehicles. Car was clean, modern and had everything I needed. A nicer quality VW than some of the other brands. Return was also super easy and was back in LAX in no time on the shuttle bus. Nice and easy

Excellent experience beginning to end! We are out from Atlanta and rented an SUV but they only had the premium SUV available. 😎 It was super busy when we checked in but they quickly opened additional lanes so we could get out. On the return - Korey helped me out and walked through the return process. We joked about all the places we visited and how the SUV performed. What a great way to begin the journey back home!

Easy process to pick up and drop off. Check in before you arrive for fastest service. Be prepared to walk to the shuttle to make your way over to the car rental location and, of course, from the car return. Give yourself extra time. I would like to see some signage, even one sign, as you’re heading toward LAX that indicates where the car rental location is. We followed a shuttle bus to the car rental return. All the employees were very nice and helpful.