ScooterBug Rentals Anaheim / Disneyland Resort Area

My husband rented a scooter for himself for the 3 days in the parks. The delivery was awesome as it was dropped off at our hotel. The scooter was clean and fully charged. It was used alot in our 3 days and it was a lifesaver. My husband has parkinsons and without this he wouldn't have been able to come on the family trip. Very grateful for the customer service and the ability to rent. Will definitely use them again in the future.

We had an excellent experience! Our scooter was delivered with no issues to our hotel, was clean and charged. We ran into an issue on our last day with the scooter - HUGE SHOUTOUT to Brenda located in Orlando who was able to resolve our issue in 20 minutes! Brenda - you saved our last day! Thank you!

Absolutely wonderful experience using ScooterBug at Disneyland. Scooter was delivered on-time before we arrived at our hotel. It was easy to use, easy to charge, able to move pretty quickly, and easy to maneuver. It had beyond ample battery capacity for all-day use starting from and returning to our hotel across Harbor. It was also notably cheaper than renting from Disneyland at their front gate. Return process was just to leave it near the hotel front desk and hand the key to the front desk staff. Only feedback I have is: 1) Call out the manual-movement lever in the instructions. That helped a lot with keeping quiet in our hotel at night. 2) Include a longer charging cable. We ended up having to park our scooter right in front of our fridge to reach an outlet for charging.

I needed a wheelchair for my grandson who was in an accident days before our vacation. Disneyland vacation packages suggested ScooterBug. They delivered the wheelchair to the wrong hotel. We had to change our plans for the day due to it not being here. Very disappointing. We are still sitting and waiting 3 hours for a chair. I would not use again. Called them and was told the warehouse was closed for the night. No wheelchair till tomorrow. A totally wasted day. With no eta of what time it would be at the hotel.

Got a super dirty stroller, not even a wipe down. We called and they said they would exchange in 1-2 hours. Never showed so we called. They said we miss understood and they would try and get a new one tomorrow. Tomorrow we are doing early entry tomorrow and they said they don’t know when we will get it. Not super impressed